Sep 5, 2025

How Thesis Unified Data and Unlocked Personalization with Chord

Why Thesis Made the Switch from Bloomreach to Chord

How Thesis Unified Data and Unlocked Personalization with Chord

Background

Founded in 2017 and based in New York City, Thesis is the world’s first personalized brain supplement brand. With multiple product lines and a rapidly growing customer base, they needed a data foundation that could scale with them. Chord gave Thesis the clarity and speed to connect insights across products, cut costs, and deliver personalization at scale.

The Challenge

Data Disintegration

With separate product lines, Thesis struggled to measure key metrics—like retention—across the business. Disconnected systems made cross-product analysis nearly impossible.

Unsatisfactory Data Solutions

Previous tools were either overpriced or too slow to deliver meaningful results. The team wasted time stitching together reports instead of acting on insights.

We've tried various tools in the past, and while many excel in one area, they falter when you attempt to merge different metrics. With everything set up in Snowflake through Chord, we're now equipped to perform deeper analyses. Our team can swiftly obtain answers to complex questions that previously remained elusive. - Dan Freed, Co-Founder at Thesis

The Solution

Unified Data Environment

Chord delivered a single Snowflake instance that connected data from both brands, giving Thesis full visibility into retention, Lifetime Value (LTV), and other critical metrics.

Custom Integrations

Instead of forcing workarounds, Chord built the integrations Thesis needed—removing roadblocks and accelerating implementation.

Data-Driven Personalization

With quiz responses, product reviews, and transactional data unified, Thesis could finally deliver the personalized experiences that their customers expected.

The Results

  • 30% decrease in costs by consolidating tools and reducing overhead
  • 50% faster time to market compared to competitors’ implementation timelines
  • 5X increase in decision-making speed with real-time insights across campaigns and channels
  • Partnering with Chord transformed the way we approach our customers. Their platform not only streamlined our operations but also amplified our outreach, making personalization and scalability coexist seamlessly. - Dan Freed, Co-Founder at Thesis

    Looking Ahead: The Next Era of Personalized Health

    With Chord as their foundation, Thesis is building the next era of personalized health—faster, smarter, and at scale.

    See how Chord can unlock impact for your brand and book a demo today.

    Ready to get started?
    Schedule a demo with our data & commerce experts