AI that actually works.

Chord is commerce-built: a context engine and AI copilot in one, so every answer, recommendation, prediction, and action is grounded in truth, not guesses.

Caraway Product
LTV
+ 28%
Revenue
+ 268%
$1,350,462
CAC by Quarter
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Save 34% in technology costs

Consolidate disconnected tools into one platform and cut infrastructure overhead without sacrificing performance

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Spend 50% less time pulling reports

Eliminate manual reporting cycles and move from weeks-long queues to real-time answers your teams can act on

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Trust 100% of the answers you get

Every recommendation is auditable, explainable, and tied back to governed data—so you can trust and verify, not guess

The Problem

Your commerce stack isn’t built for AI

Data is siloed. Tools don’t communicate. Reporting is brittle, slow, and hard to trust.Trying to layer AI on top of that mess only leads to hallucinations, lag, and wasted spend.

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An overview of the Chord system, with the Engine, Data Foundation and Copilot all working together.
the solution

AI fails without context

The missing link isn’t more AI features. It’s a commerce-built context layer that connects, enriches, and organizes your data before it ever touches AI.

Without context, AI guesses. With Chord, AI performs.

Chord AI hard at work

Chord AI: For all sides of the stack

For Technical Teams

Unified data, built for scale

• Unified schema modeling: Normalize customer, order, and marketing data into a commerce-specific structure.
• Context compression: Preserve history (LTV, cohorts, attribution) while fitting into efficient context windows.
• Real-time sync: Near-instant ingestion without brittle ETL or overnight jobs.
• Governance and guardrails: Identity resolution, reasoning isolation, and compliance make every output accurate, auditable, and explainable.
• Ready out of the box, flexible by design: Works immediately, but integrates with your existing stack where you need it.

For Marketing Teams

Confident decisions, faster growth

• Chord Copilot: Ask questions in plain language, get instant answers, set alerts, and push campaigns into tools like Klaviyo or Meta, all from one interface.
• Trusted insights: Eliminate the manual work of stitching dashboards or reconciling numbers across tools. Answers are unified, accurate, and real-time.
• Smarter activation: Predictive segments, campaign timing, and budget recommendations grounded in real signals.
• Faster execution: 2x faster campaign velocity with fewer manual handoffs.

For Ops Teams

Efficiency you can measure

• Consolidated stack: Replace at least five disconnected tools — and the contracts, vendors, and relationships that come with them — with one unified platform.
• Time savings: Cut manual reporting cycles in half and eliminate spreadsheet workarounds.
• Trusted data: Chord gives full transparency into the raw data and logic behind every output, so you can check the work instead of taking it on faith.
• Faster delivery: Move from weeks-long reporting queues to real-time answers marketing and leadership can act on immediately.
• Lower overhead: Save on infrastructure costs and ongoing maintenance by reducing tool sprawl by 25% or more.

Why CHORD

Proven outcomes. Real impact.

No more bloated stacks or wasted spend. One trusted data foundation, real-time insights, and orchestration that saves you time and money.

27% lower technology costs through tool consolidation and reduced infrastructure overhead
50% less time spent on reporting, freeing ops and engineering teams to focus on higher-value work
Latency reduced to minutes, cutting time-to-insight from weeks to real time
Accurate, real-time insights delivered without broken pipelines or stitched dashboards
Complete, trusted data — events, identities, and sources unified in one schema for end-to-end clarity
Auditable outputs you can verify, with every recommendation traceable back to governed, normalized data

Ready for AI that works?